64000 User Privacy Policy
Your privacy matters to us. This policy explains how 64000 collects, uses, and protects the personal information of Malaysian users who register for or use our platform.
Information We Collect From You
When you register for or use the 64000 platform, we collect several categories of information to ensure our services function properly and securely. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and login credentials provided during registration.
- Payment information: Transaction details in Ringgit Malaysia (RM / MYR), bank name, account number (stored in encrypted format), and deposit and withdrawal history.
- Device and browser information: Device type, operating system, browser type, IP address, and other technical details collected automatically when you access the platform.
- Usage data: Pages visited, games played, session duration, login frequency, and in-platform interactions.
- Cookies: Small files stored on your device to maintain your login session, save your preferences, and help us understand usage patterns.
All data collection is carried out lawfully and for the purpose of delivering a better experience to our users.
Why We Use This Information
64000 uses collected information solely for legitimate purposes directly related to the platform's operations. The main purposes include:
- Verifying user identity during registration and login to ensure account security.
- Processing deposits and withdrawals in Ringgit Malaysia (RM) accurately and securely.
- Detecting and preventing fraudulent activity, multi-account usage, and platform abuse.
- Providing responsive and relevant customer support to every user.
- Analysing usage patterns to improve your gaming experience and overall platform performance.
- Complying with applicable legal and regulatory requirements in Malaysia.
We do not use your data for any third-party marketing purposes without your consent.
Cookies & Activity Tracking
The 64000 platform uses cookies to enhance the user experience. Cookies are small text files stored on your device that help us with the following:
- Session cookies: Keeping you logged in throughout your active session so you don't need to sign in again each time you navigate to a new page.
- Preference cookies: Saving your language, time zone, and display preferences for a more consistent experience.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
Data Storage, Security & Third-Party Sharing
Storage & Security
All user data is stored on servers protected by SSL (Secure Socket Layer) encryption. This ensures that information transmitted between your device and 64000's servers cannot be intercepted by unauthorised parties.
Passwords are stored in a hashed format that cannot be read directly, and financial information such as bank account details is protected with an additional layer of encryption. We conduct regular security audits to ensure our systems remain robust.
Third-Party Sharing
64000 does not sell or rent users' personal data to any third party for marketing purposes. We only share information when necessary, in the following situations:
- With trusted payment processors for the purpose of completing transactions in MYR.
- With technical service providers that assist us in operating the platform, subject to confidentiality agreements.
- When required by Malaysian law or the directive of a competent authority.
Your Rights as a User & How to Contact Us
As a 64000 platform user, you have several rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If any information we hold about you is inaccurate or outdated, you have the right to request a correction.
- Right to erasure: You may request the deletion of your account and personal data, subject to legal obligations that may prevent immediate removal in certain circumstances.
- Right to restrict processing: You may request that we restrict how we use your data in certain circumstances permitted by law.
Changes to the Privacy Policy
64000 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Users will be notified of any significant changes through the platform. The effective date will be updated at the bottom of this page.
For any enquiries about this privacy policy or to exercise your rights, please contact our support team through the platform or refer to the FAQ for further guidance.
Still Have Questions About Your Privacy?
The 64000 support team is here to help. Visit our FAQ or register to start using the platform safely and securely.
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